4 Dos and Don’ts when approaching a hoarding situation + How Bio-One of Oceanside can help you

4 Dos and Don’ts when approaching a hoarding situation + How Bio-One of Oceanside can help you

The key to successfully approaching a hoarding situation is understanding that the victim is struggling with a mental health condition and that they need as much help and support as they can get. Sometimes, families and communities may force someone struggling with hoarding to “get their life together” or proceed with a cleanout without the person’s consent, and this is just as dangerous as not helping at all. 


Care, compassion, and deep understanding are three fundamental elements to tackle a hoarding situation, and Bio-One of Oceanside’s specialists know this better than many. The reality is that hoarding has a negative impact on a person’s life, and there are many hazardous conditions resulting from these scenarios. Bio-One’s goal is to help victims and families get the help that they need, build trust and make sure they understand that there is a way to overcome hoarding. It might not be easy, but that’s what we’re here for.


We are sharing the Dos and Don’ts when staging a hoarding intervention and how our specialists can help and guide you through this increasingly common condition, especially after the COVID-19 pandemic.

Highly cluttered properties make it difficult to carry out daily activities like cooking, cleaning, or even walking around.

Be understanding, DO NOT force the victim to clean and throw away their possessions


For someone struggling with hoarding disorder, belongings and possessions have a different meaning. Whether it’s due to a traumatic life experience, or a history of mental health conditions, these possessions gained an emotional value that needs to be untwined from the person with care and understanding. If you are planning on staging an intervention for someone you know is struggling with hoarding disorder, do not force them, nor pressure them to give away, throw away, or clean out the property.


It’s important to build trust throughout the process, help the person understand that there are health and safety risks associated with the clutter, and that, for their wellbeing, you wish to help them restore the house to a proper living space. Bio-One of Oceanside specialists are here to help you approach a hoarding situation with care, compassion, and understanding. Our technicians are trained to be mindful of all possessions, and they will work closely with everyone involved to ensure the person’s comfort and trust.

Be patient, DO NOT judge the person nor the situation


If you wish to help someone overcome hoarding, you need to have a realistic expectation of the situation. Remember, these are not easy scenarios to deal with. Victims may show resistance to parting with their belongings, and this may be overwhelming for the people trying to help as well.

If the person feels attacked or judged, they will shut themselves, and it will be harder to move forward with the intervention or decluttering process. Phrase your words in a way that is sensitive but, again, realistic. For example, instead of saying something like “How could you live in such a mess?” try saying something like “Let’s clear out the walk area, it will safer for you to move around the house.” and consult with the person for the things that may be of value. 


Hoarded properties are dangerous, DO NOT lose focus. Be kind, but also be assertive


As you approach the situation, it’s important to keep clear that hoarding is dangerous, and it can become a problem not only for the victims but for the families and community where the person resides. These conversations may be uncomfortable for them, but those wanting to help need to educate themselves, in order to educate their loved ones in terms of the dangers of living in a hoarded property. 

Bio-One of Oceanside technicians will make sure to collect and save any items of value.

Bio-One of Oceanside specialists can help you tackle hoarding situations with deep care and compassion. We are also prepared to clean, disinfect and decontaminate the property from all the biohazardous situations resulting from hoarding.


Consider getting help from Professionals, be realistic


In most cases, hoarding can be treated to mitigate the person’s tendency to hoard and compulsively acquire things. Help from mental health professionals can greatly benefit the person struggling with hoarding, and it can give families a broader perspective on what it means to deal with hoarding. Sometimes, hoarding is tied to other mental health conditions like anxiety and depression, but it is up to a professional to better take care of the victim and treat them in a way that they have a positive outlook on hoarding.


Bio-One of Oceanside is here for you 


If you or someone you love is struggling with hoarding, let Bio-One of Oceanside specialists help you. Our main goal is to help you get your life back on track, and your house safe and clean for you to live, with a fresh perspective and outlook on life. We will work with you, assisting you with whatever it takes to overcome the situation.


We are proud to serve the North County area: Oceanside, Carlsbad, Vista, Fallbrook, Escondido, San Marcos, and Bonsall; we also serve the Southern Orange County area: San Clemente, Dana Point, Rancho Mission Viejo, Laguna Niguel, Ladera Ranch, San Juan Capistrano, Aliso Viejo, Laguna Woods, Laguna Beach, Lake Forest, Rancho Santa Margarita, Irvine, and Costa Mesa. 


We are proud members of the Southern California Rental Housing Association and the Carlsbad, Oceanside, and Vista Chambers of Commerce! Give us a call at 760-429-0729 - Bio-One is here for you.

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